Business Process Management & Workflows

Processes lie at the core of every business. They are central to every department and team across an organization and are critical to business workflows and outcomes. A business process management software is a process automation tool that helps organizations better manage their processes and workflows. It aims to increase efficiency, agility, and output in daily business operations.

Organizations can model, analyze, monitor, optimize, and automate workflows with business process management software. It helps improve business activities’ functionality and efficiency by removing redundant steps, doing away with paper-based and manual work steps, and eliminating bottlenecks and inefficiencies. As a result, BPM helps business users generate a tremendous competitive advantage by cutting costs, ensuring process excellence, and continuous process improvement.

Functionality

Rapid Application Development

Rapidly design, develop, and implement powerful enterprise-grade applications for web and mobile with easy point-and-click configurability while leveraging a robust low code platform. Create customizable domain-rich solutions to cater to dynamically evolving business requirements.

Business Process Automation

Automate complex, content-centric, enterprise-wide business processes while centrally managing agile business rules and streamlining processes through integrated robotic process automation. Furthermore, respond to unanticipated scenarios by leveraging the platform’s dynamic case management capabilities.

Contextual Engagement & Process Mapping

Capture, manage and consume content generated in the context of business processes. Derive context from information residing across various sources and deliver personalized communications to customers across multiple touchpoints.

Continuous Improvement

Continuously optimize business processes to enhance customer experience, improve employee productivity, and reduce operational costs with process analytics, intelligent recommendations, real-time reporting, flowcharts, and monitoring

Custom Automation Services

You have a big portfolio of digital tools that you use – but they don’t ‘talk’ to each other. You find yourself repeating your work on multiple platforms, all mandated by different parts of the business. If you’re not able to do so consistently, you are creating gaps in data that is required to move your business forward. If you are able to do so consistently, you know you are losing time, and eventually creating less value than you would like to create.

What We Do

We conduct a quick analysis of all data input and output points, map out all the users involved and begin estimating where the largest value can be derived. We inspect where errors are likely to happen and where majority of the frustrations lie. Custom automation doesn’t always indicate complete automation; we will decide together whether we go with fully automated or semi-automated solutions leveraging our platforms.

Web-based Solutions, Databases, or Desktop Applications
Integrate with existing systems
Macros, Scripting, Desktop Automation, or Additions to existing software
Extend the functionality of your existing EDMS, RIM, ERP, and other systems
Automate existing lists, tables, spread sheets, and charts

What You Get

Apart from saving time, money and error, you have the chance to gain a competitive advantage with software that is unavailable to competitors. You will have high-quality support dealing directly with us so the software can adapt as your business grows and transform. Plus, you get your energy back by not having to do tedious tasks.

Reduce Errors
Save Time
Save Money
Gain Competitive Advantage
Increase Your Team’s productivity and Efficiency Levels

Custom NLP/AI Service

Enterprises today operate in a complex commercial environment with multiple suppliers and customer relationships managed through myriad and siloed systems. For an application to be effective in this environment, it must combine innovation with robustness, functionality with ease of use, and flexibility with security. That’s DDi.

Our platforms were built with best-in-class technologies such as Artificial Intelligence (AI), Business Intelligence (BI), Machine Learning (ML) and Natural Language Processing (NLP), and Natural Language Generation (NLG) to balance functionality and ease-of-use with enterprise-grade scalability and security.

For the Life sciences industry where “Document” is still dominant where most knowledge is embedded and most transactions revolve around, our “User-specific machine-assisted” technology uses advanced algorithms, deep learning to expedite developing, enriching, classifying, and constructing knowledge, in the form of user-consumable format.

The core is our domain-specific knowledge embedded especially in Regulatory, Clinical & Safety functional areas which helps in guiding users to the most relevant information quickly.